Customer Feedback App For
Banks & Financial Institutions

Customer Satisfaction
Surveys

It is important for banks and financial institutions to constantly measure customer satisfaction using surveys or other allied methods. This will help them to be on the edge in terms of service quality and remain on top in a highly competitive market. Efficient Net Promoter Score surveys can also be used to measure the likeability of the brand in the market. The data collected through surveys can be mined at a later stage for potentially valuable information that can aid business decision making process.

Key Features

  • Customer Insights
    Get deep data insights on what is right and wrong with your business and customer satisfaction levels.
  • Collect Contact Details
    Use surveys to collect additional customer contact details that can be used for business promotional activities.
  • Promotions & Offers
    Show promotions and offers to customers within the survey for leads, referrals and additional business.
  • Improve NPS
    Use Net Promoter Score to evaluate and measure the loyalty of your customers to your brand and products.
  • Works Without Internet
    Our Android and iOS apps work without internet. Data is synced to server whenever network is available.
  • Kiosk Support
    Turn your iPad’s or Android tabs to feedback kiosks that can be set up at entry/exit points or reception desks.

Banks & Financial institutions Survey Templates

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mobile/tab surveys

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